Lead experiences and well-being through atmosphere design
How atmosphere shapes the customer experience, employee commitment, and a company's success.
Speaker
Marjo Rantanen
Pioneer of atmosphere design | Professional speaker | Author and coach
Speaking languages
FinnishEnglish
Marjo Rantanen developed atmosphere design, tunnelmamuotoilu, and she is one of Finland's most sought-after professional speakers. She helps organisations and individuals build success by leading atmosphere on purpose. Marjo combines deep expertise, practical insight, and an engaging style that brings the audience with her.
Speaker profile
Who is Marjo?
Marjo Rantanen is an award-winning speaker and an expert in atmosphere design and in leading atmosphere. She has helped many companies and communities strengthen well-being, the customer experience, and success through a good atmosphere. She was named Speaker of the Year in 2019. Marjo is among Finland's most requested speakers, and her talks are known for their energy, their depth of insight, and an atmosphere that stays with the room.
More than 20 years of developing business, training people, and designing services form the base of Marjo's talks. She has published several popular books, including Tunnelmamuotoilu, Tunnelmajohtaja, Tunnelman voima, and Ansaitset parempaa. The books are widely used in working life, education, and the service industries.
Marjo's message is clear. A good atmosphere does not happen by accident. It is built through deliberate actions and communication. Atmosphere is the glue of an organisation: it increases creativity, commitment, and productivity. A poor atmosphere, in turn, costs companies billions every year. In Marjo's talks, audiences get practical tools for leading atmosphere in customer encounters, in teams, and in times of change.
Marjo Rantanen is a speaker who brings insight, energy, and joy to the stage. Her performances inspire people to take responsibility for their own atmosphere and for other people's, which creates a strong base for success that lasts.
Talks
Topics and presentations
Atmosphere is energy — this is how you lead it
How to guide your own emotional state and other people's, with a purpose, in everyday work and in change.
How atmosphere is led through change
The role of atmosphere in easing resistance to change and in building a shared direction.
What happens to the atmosphere when you walk in
Noticing your own effect, and developing leadership of atmosphere.
How to create the best customer experience
The atmosphere of a customer encounter decides the outcome. This is how you build strong recommendations and loyalty.
Find your strengths as an entrepreneur
Know your own superpowers and build the business on your strengths.
Agile in chaos — emotional skills in the middle of change
How to keep direction, rhythm, and atmosphere in a turbulent environment.
You are a leader of atmosphere
Everyone has an effect, and everyone has a responsibility. Leading atmosphere belongs to everyone, not only to management.
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